Telephone Interviews
Professional CATI interviewing delivering high response rates and rich, nuanced data.
Data Collection Method
Human Connection, Research Precision
Telephone interviewing — particularly Computer-Assisted Telephone Interviewing (CATI) — remains one of the most reliable methods for collecting high-quality data from specific populations. ARG's trained telephone interviewers achieve higher response rates and more thoughtful answers than many online alternatives for the right research objectives.
What This Includes
- CATI (Computer-Assisted Telephone Interviewing)
- Live operator and IVR options
- Random digit dialling (RDD) sampling
- Listed sample calling
- Bilingual interviewing capability
- Real-time monitoring and quality control